Privacy Policy
Last updated: July 8, 2026
This Privacy Policy explains how Tensor Medical Systems Inc. ("Tensor Medical Systems," "we," "us," or "our") handles information collected through the website located at tensorms.com (the "Website"). This Policy applies to the Website only. It is an informational and marketing site and is not used to deliver our products; information processed within our products is governed by separate agreements with our customers, and the Website is not intended to collect protected health information.
1. Information We Collect
Information you provide
- Contact details you submit, such as your email address entered in a "Get Started" or demo request form, and any information you include when you email us or schedule a meeting.
Information collected automatically
- Usage and device data, such as IP address, browser type, referring pages, pages viewed, and interactions with the Website, collected through cookies and similar technologies.
- Analytics data from tools such as Google Analytics that help us understand how the Website is used.
2. How We Use Information
- to respond to your inquiries, schedule demos, and follow up with you;
- to operate, maintain, secure, and improve the Website;
- to understand traffic and how visitors engage with our content; and
- with your consent where required, to send you relevant updates, which you can opt out of at any time.
3. How We Share Information
We do not sell your personal information. We may share it with:
- Service providers that help us operate the Website, such as hosting, form-submission handling, scheduling, and analytics providers, under appropriate confidentiality obligations;
- Legal and safety recipients, when required by law or to protect rights, safety, and security; and
- Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.
4. Third-Party Services
The Website links to and integrates third-party services that we do not control, such as scheduling, analytics, our security or trust portal, application sign-in, and social media. When you interact with these services, your information is handled under that third party's own terms and privacy policies. We are not responsible for the content or privacy practices of any third-party service.
5. Cookies and Analytics
We use cookies and similar technologies to operate the Website, remember preferences, and measure usage. You can control cookies through your browser settings; disabling some cookies may affect Website functionality. The Website uses Google Analytics, which collects usage information subject to Google's privacy practices.
6. Data Retention
We retain the information described above for as long as needed to fulfill the purposes in this Policy, respond to your inquiries, and meet legitimate business or legal requirements, after which we delete or de-identify it.
7. Security
We maintain administrative, technical, and physical safeguards designed to protect information collected through the Website, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object or withdraw consent. To exercise any of these rights, contact us using the details below. You can also unsubscribe from marketing emails at any time using the link in those messages.
9. Children's Privacy
The Website is intended for a business audience and is not directed to children. We do not knowingly collect personal information from children.
10. International Users
We operate in the United States, and information collected through the Website may be processed there. If you access the Website from outside the United States, you understand your information may be transferred to and processed in the United States.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated Policy with a new "Last updated" date and, where appropriate, provide additional notice.
12. Contact
If you have questions about this Privacy Policy, contact us at ayden@tensorms.com, or by mail:
Tensor Medical Systems Inc.43000 W 9 Mile Rd, Suite 301 PMB 2012
Novi, MI 48375